Privacy Policy

Last updated: 17 October 2026

1. Who we are
C&J Buyers Ltd is responsible for the personal information used to run this shop. Contact us at info@cjbuyers.co.uk or write to 23-24 Auster Road, York, YO30 4XA, United Kingdom.

2. Information we collect
When you place an order or contact us, we collect information you provide, such as your name, email address, telephone number, billing and delivery addresses, order details and correspondence. Our website platform also processes technical information needed to operate and secure the site, such as IP addresses, browser information and essential cookies. Payment information is processed by the payment provider selected at checkout.

3. How and why we use information
We use order and contact details to process purchases, arrange delivery, handle returns and respond to enquiries. This is necessary to perform our contract with you or take steps at your request before a purchase. We keep records needed to meet tax, accounting and other legal obligations. We also use relevant information for our legitimate interests in protecting the shop against fraud, resolving disputes and maintaining a secure service, taking account of your rights.

4. Who receives information
Our shop is hosted on Wix. Information is shared as needed with Wix, payment providers, delivery providers such as Royal Mail, and service providers who help us operate the shop. Professional advisers and public authorities may receive information where necessary or required by law. Each provider may also have its own privacy notice.

5. Cookies and marketing
We do not currently use marketing emails, Google Analytics or Meta/Facebook tracking. Essential cookies support functions such as the basket, checkout and site security. If we introduce optional analytics, advertising or marketing, we will update this notice and obtain consent where required before using those services. You can also manage cookies through your browser; disabling essential cookies may affect the shop.

6. International processing
Some website and payment providers may process information outside the UK. Where this happens, the applicable provider's arrangements and legally required safeguards must protect the information. Contact us for details of the safeguards relevant to your information.

7. How long we keep information
We keep information only as long as needed for the purpose for which it was collected, including completing orders, resolving enquiries or disputes and satisfying legal record-keeping requirements. The retention period depends on the type of record and those requirements. Information that is no longer needed is deleted or anonymised.

8. Your rights
Depending on the circumstances, you may ask to access or correct your information, request deletion or restriction, object to processing, or request a portable copy. Where we rely on consent, you may withdraw it at any time without affecting earlier lawful processing. Some rights are subject to legal exceptions. Email info@cjbuyers.co.uk to make a request; we may need to verify your identity.

9. Questions and complaints
Please contact us first if you have a privacy concern. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.

10. Updates
We will update this notice when our services or data practices change. Please check the date above for the latest version.